Going live, and what changes when you do
Choose a plan, get your number, and divert your calls so DeskOwl answers them.
Going live means your receptionist starts answering real calls. You choose a plan, you get a DeskOwl phone number, and you divert your existing number to it so callers keep dialling the number they already know.
Nothing about your advertised number changes. Your phone quietly forwards to DeskOwl, and calls are answered as your business.
Good to know. See Diverting your number for the exact steps for your phone carrier.
Still need help?
Raise a support request from the Help and support screen inside the app. It reaches us with your business already attached, so we can help straight away.