What your receptionist can and cannot do
The receptionist books and answers questions. It does not take payment on a call.
Your receptionist books, moves and cancels appointments, answers questions about your services, prices and hours, recognises returning callers, and takes a callback when it cannot finish something. It does not take card payment on a call. Deposits, where you use them, are collected online through your website booking widget.
Still need help?
Raise a support request from the Help and support screen inside the app. It reaches us with your business already attached, so we can help straight away.