How callers are recognised
Returning callers are recognised by their number and greeted by name.
When a client calls back, the receptionist recognises them by their phone number, greets them by name, and can offer their usual service. This makes a returning caller feel known from the first word.
Still need help?
Raise a support request from the Help and support screen inside the app. It reaches us with your business already attached, so we can help straight away.