Common questions
Quick answers to the questions owners ask most.
Will my clients know it is an AI?
The receptionist does not pretend to be human, and it says so if asked. Most callers simply want a time and are happy to get one.
Do I keep my phone number?
Yes. You keep advertising your existing number and forward it to DeskOwl, so callers dial the number they already know.
What happens if I run out of minutes?
Nothing stops. Unused minutes roll over, and anything beyond that is metered per minute, so a busy month never means a missed call.
Still need help?
Raise a support request from the Help and support screen inside the app. It reaches us with your business already attached, so we can help straight away.